Subject: 19107082 - Broker US - Michael Bublé - 101 day - Flashseats - Ticket Transfer - Buyer is not being able to download the tickets.
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: eduardo Filipe Fernanadez <[email-masked]>, Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Wed, 9 Jan 2019 05:11:08 -0700 (MST)

Hi Brian, 

I previously flagged this case to Nuno, the buyer claimed the tickets have not been transferred to their f lashseats account and according to the proof of transfer uploaded by the seller, tickets have been transferred to the wrong email id. The seller transferred the tickets to [email-masked] instead of [email-masked]. 

Can you please contact seller support to inform Broker US to transfer the tickets to [email-masked]. 

Kind Regards, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Nuno Correia" <[email-masked]> 
Cc: "eduardo Filipe Fernanadez" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 21:32:25 
Subject: 19107082 - Broker US - Michael Bublé - 101 day - Flashseats - Ticket Transfer - Buyer is not being able to download the tickets. 

Hi Nuno, 

The buyer of this order claimed the tickets have not been transferred to their f lashseats account and the proof of transfer uploaded by Seller is not valid. 

Can you please contact Seller Support to check with Broker US whether they can transfer the tickets to the buyer's account. 

Kind Regards, 
Rosette 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 18:34:42 
Subject: 19107082 - Broker US - Michael Bublé - 101 day - Flashseats - Ticket Transfer - Buyer is not being able to download the tickets. 

Hi, Rosette ! 

In reference to case with TID: 19107082, Buyer has emailed informing that he is having problems to download the tickets. 

- Buyer has created the Flashseats account and according to him the only document that he has received is one invoice with details of seats and rows, also that in the paper there is " PENDING PICK UP " 

Can you please help here? 

Thanks you ! 
Eduardo