Subject: RE: 19121498 - Broker US - 2019 Miami Open Tennis - Session 8 - Second Round - 22/03/2019 20:00 - Incorrect tickets
From: Arnaud Valentin <[email-masked]>
To: Lincoln Ferreira <[email-masked]>, Brian Sexton <[email-masked]>, CS.NewYork <[email-masked]>, On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 8 Jan 2019 22:03:35 +0000

Hi Lincoln,

After checking I did not see any mistakes were those 2 sessions were mapped together.

Thanks,
Arnaud

From: Lincoln Ferreira <[email-masked]>
Sent: Tuesday, January 8, 2019 12:16 PM
To: Brian Sexton <[email-masked]>; CS.NewYork <[email-masked]>; On-call Data Management <[email-masked]>
Cc: Rosette Modiri <[email-masked]>; Edivaldo Manuel Augusto Pereira <[email-masked]>
Subject: Re: 19121498 - Broker US - 2019 Miami Open Tennis - Session 8 - Second Round - 22/03/2019 20:00 - Incorrect tickets

Thanks, Brian!

Hi @On-call Data Management<mailto:[email-masked]>, Buyer bought Session 8 but seller listed Session 6, can you please check for mapping errors?

Here's seller's listing details:

Have a Happy and Prosper New Year!

Kind regards,

Lincoln Ferreira
CS.NY Seller Support US-CA
[email-masked]<mailto:[email-masked]>
(415) 429-1056 Ext. 4646
________________________________
From: Brian Sexton
Sent: Tuesday, January 8, 2019 3:23:01 AM
To: CS.NewYork
Cc: Rosette Modiri; Edivaldo Manuel Augusto Pereira
Subject: FW: 19121498 - Broker US - 2019 Miami Open Tennis - Session 8 - Second Round - 22/03/2019 20:00 - Incorrect tickets

Hi,

Could someone please ask the Broker US to provide the correct tickets?

Kind regards,

Brian

From: Rosette Modiri <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday 8 January 2019 08:18
To: Brian Sexton <[email-masked]<mailto:[email-masked]>>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]<mailto:[email-masked]>>
Subject: 19121498 - Broker US - 2019 Miami Open Tennis - Session 8 - Second Round - 22/03/2019 20:00 - Incorrect tickets

Hi Brian,

The particular buyer received the wrong tickets, he had purchased tickets for 2019 Miami Open Tennis - Session 8 - Second Round on 22/03/2019 but received tickets for

2019 Miami Open Tennis - Session 6 - Second Round on 21/03/2019.

Can you please contact seller support to check with Broker US whether they can provide the correct tickets to buyer.

Kind Regards,

Rosette

________________________________

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 5 January, 2019 22:31:59
Subject: 19121498 - Broker US - 2019 Miami Open Tennis - Session 8 - Second Round  - 22/03/2019 20:00 - Incorrect tickets

Hi Rose,

This is in reference to TID 19121498. The buyer contacted us informing that he has received incorrect tickets.

The Buyer purchased:

2019 Miami Open Tennis - Session 8 - Second Round

22/03/2019

The buyer received:

2019 Miami Open Tennis - Session 6 - Second Round

21/03/2019

As its a Broker US Could you please flag this in order to have it checked?

Regards,
Edivaldo