Subject: 19861384 - Fan Seller ES - Alejandro Sanz - 08/06/2019 - personalisation
From: Valeria Julia <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Mon, 7 Jan 2019 01:22:43 -0700 (MST)

Respected Ma'am, 

This is with reference to the Transaction ID 19861384. The plan is UPS and Time To Event is 152 day(s) 10 hour(s) away. 

The buyer of this case came to us thru email wanting to cancel. This event after 4th DEC cant be relisted due to personalisation issues. And this is when I realised this case is an Active Redirection. It started on TID 19353246 which was purchase on 4th DEC and personalisation was not required, and ended at TID 19861384 purchased on 6th JAN when personalisation is required. 

Can you ask the seller of 19353246 (Broker ES) to personalise the tickets please? 

Details: 
- Vanesa Yángüez Camacho / 1979-06-04 
- Joana Yángüez Camacho / 1966-10-19 
- Maria Luisa Yángüez Camacho / 1962-09-19 
- Felipa Camacho Arriaga / 1941-08-23 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.