Subject: Fw: 19806644 , Broker DE , Name : Winterprogramm Circus Krone Date : 06/01/2019 14:30 , delivery issue
From: Stephen Blake <[email-masked]>
To: Brigitte Neilson <[email-masked]>
Cc: Rosette Modiri <[email-masked]>, 'Fatoumata Altmueller' <[email-masked]>
Date: Sat, 5 Jan 2019 16:18:47 +0000

Hi Brigitte,

It looks like the tickets will not be delivered on time, can you suggest any action we can take here?

Thanks

Stephen

________________________________
From: Rosette Modiri <[email-masked]>
Sent: Saturday 5 January 2019 15:55
To: Stephen Blake
Cc: Fatoumata Altmueller
Subject: 19806644 , Broker DE , Name : Winterprogramm Circus Krone Date : 06/01/2019 14:30 , delivery issue

Hi Stephen,

According to UPS tracking number, tickets will be delivered on Monday 01/07/2019 however the event is on 06/01/2019, being on weekend the agent cannot contact UPS. There is a case note left by Brigitte.Neilson, stating " We need to wait and see if tixs are getting delivered now in time for the event, we can check this again later or tomorrow morning, if necessary we will make a decision then if we will allow the seller to bring tixs to LMS to safe his orders or ship with DHL".

Can you please contact Brigitte.Neilson to take the action accordingly as the tickets will not be delivered in time.

Kind Regards,
Rosette
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From: "Fatoumata Altmueller" <[email-masked]>
To: "Rosette Modiri" <[email-masked]>
Sent: Saturday, 5 January, 2019 18:51:51
Subject: Tid 19806644 , Broker DE , Name : Winterprogramm Circus Krone  Date : 06/01/2019 14:30 , delivery issue

Hi Rose

Buyer emailed saying tickets will be delivered on (Scheduled Delivery) Monday 01/07/2019 while event is tomorrow.
Checked tracking-number and buyer's right Scheduled Delivery is Monday 01/07/2019. According to history agent Brigitte.Neilson
had already discussed the UPS delay with Maria who had advised yesterday to wait and see if tickets are getting delivered .
She also mentioned We may discuss this with Eimear then could you please notify agent Brigitte.Neilson that tickets are being delivered on 7th.

Best regards
fatoumata