Subject: 18516802 - Broker AR - River Plate vs Union de Santa Fe - 23/01/2019 - ask seller if shipped
From: Rosette Modiri <[email-masked]>
To: Stephen Blake <[email-masked]>
Cc: Valeria Julia <[email-masked]>
Date: Sat, 5 Jan 2019 07:21:58 -0700 (MST)

Hi Stephen, 

The buyer is requesting for change of delivery address, the event is rescheduled on 23/01/2019 and on CSL it's showing the tickets have been shipped on 14/11/2018. The agent called the buyer who confimed that tickets have not been delivered. 

Can you please contact seller support to check with Broker AR if they shipped the tickets or not, else they can ship them to the below address. 

Buyer's delivery address: 

Verdecchia Luis, 
Avenida San Juan 3445 (Local Quiniela), 
Boedo, CABA, 
1233, 
Buenos Aires, 
Argentina. 

Kind Regards, 
Rosette 

From: "Valeria Julia" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 5 January, 2019 19:32:18 
Subject: 18516802 - Broker AR - River Plate vs Union de Santa Fe - 23/01/2019 - ask seller if shipped 

Respected Ma'am, 

The plan is Motorboy and Time To Event is 18 day(s) 18 hour(s) away. 

The buyer of this case came to us thru email wanting to change the address but was unable to do so. I can also see that the event is postponed with new date, and it shows as shipped and state is pending payment. I phoned buyer to ask if already got the tickets or a letter of attempted delivery but claims nothing. 

Can you ask Seller Support if the broker sent them or not? Else to please update the address and reset the shipping. 

New address: 
Verdecchia Luis, 
Avenida San Juan 3445 (Local Quiniela), 
Boedo, CABA, 
1233, 
Buenos Aires, 
Argentina. 

Thanking you in advance for you help. 

Kind Regards, 
Valeria.