Subject: 19495719 - Fan Seller - Four Hills Tournemant Garmisch-Partenkirchen 2018-19 - New Year's Day - 01/01/2019 10:00 - Seller did not fulfil; Buyer who is broker, received their own tix; we need confirmation from SS
From: Kritvamagh Kantarhaas Pathak <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Fri, 4 Jan 2019 06:50:34 -0700 (MST)

Hi Rosette, 

Please forward the case to the concerned team as here the buyer is actually a broker who received the tix that he sold himself in TID 18669642. However it seems that the fan seller for this TID (19495719) uploaded wrong tix for which the order was substituted. Agent Jamie.MCCloskey left email "Can you check this with your TL. I don't think this sale should really be cancelled if the seller here can upload the correct format tickets. They are entitled to seller the tickets if they want. Maybe we could advise the broker to provide their original tickets to the buyer on 18669642 as the tickets will end up there anyway." 
Can we confirm with the SS if this order has to be cancelled and the buyer has to be refunded or should we ask the buyer (who is a broker) to provide the tix on TID 18669642. 

Regards, 

Kritvamagh