Subject: Re: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query
From: Himadri Sharma <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Wed, 2 Jan 2019 23:25:57 -0700 (MST)

Hi Rose, 

I just rechecked. When i got this case, there was no query from the buyer and the account clearly read power seller. The buyer's query came later and she has been replied to. 

Thanks, 
Regards, 
Himadri 

From: "Himadri Sharma" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 3 January, 2019 11:50:59 
Subject: Re: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

Thanks, Rose 

From: "Rosette Modiri" <[email-masked]> 
To: "Himadri Sharma" <[email-masked]> 
Sent: Wednesday, 2 January, 2019 18:17:11 
Subject: Fwd: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

Hi Himadri, 

PFB the update from Sinead, take the action accordingly. 

Rosette, 

From: "Rosette Modiri" <[email-masked]> 
To: "Sinead Bartley" <[email-masked]> 
Sent: Wednesday, 2 January, 2019 18:16:20 
Subject: Re: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

Hi Sinead, 

I apologise for the inconvenience and Himadri has already been informed for the same. 

Regards, 
Rosette 

From: "Sinead Bartley" <[email-masked]> 
To: "Garazi Beaumont" <[email-masked]>, "India SS Escalations" <[email-masked]> 
Cc: "Himadri Sharma" <[email-masked]>, "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 2 January, 2019 17:25:15 
Subject: RE: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

Hi Garazi, 

Apologies, I should have looked a bit closer at this. 

Himadri has been advised to reopen and contact the buyer. 

Kind regards, 

Sinéad. 

From: Garazi Beaumont 
Sent: Wednesday 2 January 2019 11:43 
To: India SS Escalations <[email-masked]>; Sinead Bartley <[email-masked]> 
Cc: Himadri Sharma <[email-masked]>; Rosette Modiri <[email-masked]> 
Subject: Re: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

Hi, 

This is actually the buyer [ mailto:[email-masked] | [email-masked] ] contacting, they want to sell tickets for another event and are asking how to list. 

Could the buyer be contacted to explain? 

Thanks 

Kind Regards, 

Garazi 

Senior Seller Support Agent 

Team Lead Nikita Griffin 

From: India SS Escalations 
Sent: 02 January 2019 11:12:30 
To: Sinead Bartley; India SS Escalations; Garazi Beaumont 
Cc: Himadri Sharma; Rosette Modiri 
Subject: RE: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

[ mailto:[email-masked] | @Garazi Beaumont ] there seems to be an opened WI from the TID above – Could you please check if it has been closed? The event took place in 2017 and there is no action needed. 

Thank you, 

Maria 

From: Sinead Bartley 
Sent: 02 January 2019 09:49 
To: India SS Escalations < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Himadri Sharma < [ mailto:[email-masked] | [email-masked] ] >; Rosette Modiri < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

Hi all, 

Please see below an email received from a broker. 

Kind regards, 

Sinéad. 

From: Rosette Modiri < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday 2 January 2019 09:23 
To: Sinead Bartley < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Himadri Sharma < [ mailto:[email-masked] | [email-masked] ] > 
Subject: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - Power seller query 

Hi Sinead, 

The agent received email from Power seller. 

Can you please assign to seller support to contact Broker ES. 

Kind Regards, 

Rosette 

From: "Himadri Sharma" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 2 January, 2019 12:13:39 
Subject: 8512390 - Broker ES - Guns N' Roses - 30/05/2017 20:00 - power seller query 

Hi Rose, 

Can you let SS know that there is a query from the power seller? 

Regards, 

HImadri