Subject: RE: 2922158 , Broker PT , Sporting vs Belenenses , 02/01/2019 , Issue: Wrong date listed
From: Sinead Bartley <[email-masked]>
To: 'Rosette Modiri' <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Mon, 31 Dec 2018 17:10:46 +0000

Hi Rosette,

Thanks so much for flagging.

Kannedy has provided a link to a google search, but what we need is a link to an official website.

If this can be provided, I can forward straight away.

Kind regards,

Sinéad.

From: Rosette Modiri <[email-masked]>
Sent: Monday 31 December 2018 16:41
To: Sinead Bartley <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Subject: 2922158 , Broker PT , Sporting vs Belenenses , 02/01/2019 , Issue: Wrong date listed

Hi Sinead,

The buyer of this order is claiming about the wrong event date, he had purchased the tickets for 02/01/2019 and received the tickets for 03/01/2019. The agent investigated on the official website online and confirmed that the event is scheduled on 03/01/2019.

Can you please inform EDM department to investigate on this information and to display the event with the correct date on our website.

Kind Regards,
Rosette
________________________________
From: "Kannedy Namir De Carvalho Barai" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 31 December, 2018 22:01:09
Subject: 2922158 , Broker PT , Sporting vs Belenenses , 02/01/2019 , Issue: Wrong date listed

Hi Rosette,

In reference to TID: 19591883 and Event ID : 2922158, buyer emailed informing that he purchased tickets for Sporting vs Belenenses that was listed for January 2nd, 2019 but received tickets for the same event but with different date and time which is January 3rd, 2019 at 18:00.
Checked on google and can confirm that Sporting vs Belenenses match will be on January 3rd, 2019 at 18:00.

Transaction/ Listing number: 19591883 /255375586
Event ID:  2922158
Event Name: Sporting vs Belenenses
Event Date: 02/01/2019 17:00
Geography: Jose Alvalade Stadium, Lisbon, PT
Username:  [email-masked]<mailto:[email-masked]> , João Vitor de Mello Gomes da Rocha
What needs to be done: We need to check if event date listed is wrong or not
Link as proof: https://www.google.com/search?safe=active&ei=9kMqXPqpE5a0vwTC9ZGwAQ&q=sporting+vs+belenenses+03%2F01&oq=sporting+vs+belenenses+03%2F01&gs_l=psy-ab.3..33i160l2.1585.3943..4457...0.0..0.200.959.0j5j1......0....1..gws-wiz.......0i22i30.ViQNoCPW0v4<https://protect-eu.mimecast.com/s/AjQQC0YywsGA48ltwYpnp?domain=google.com>
Link to viagogo page: https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Portuguese-Premier-League/Sporting-Tickets/E-2922158<https://protect-eu.mimecast.com/s/MuSwCgZVRTAzNknfofiD0?domain=viagogo.com>

Could you please check if date of event has been listed wrongly?

Regards,
Kannedy