Subject: 2922158 , Broker PT , Sporting vs Belenenses , 02/01/2019 , Issue: Wrong date listed
From: Rosette Modiri <[email-masked]>
To: Sinead Bartley <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Mon, 31 Dec 2018 09:41:23 -0700 (MST)

Hi Sinead, 

The buyer of this order is claiming about the wrong event date, he had purchased the tickets for 02/01/2019 and received the tickets for 03/01/2019. The agent investigated on the official website online and confirmed that the event is scheduled on 03/01/2019. 

Can you please inform EDM department to investigate on this information and to display the event with the correct date on our website. 

Kind Regards, 
Rosette 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 31 December, 2018 22:01:09 
Subject: 2922158 , Broker PT , Sporting vs Belenenses , 02/01/2019 , Issue: Wrong date listed 

Hi Rosette, 

In reference to TID: 19591883 and Event ID : 2922158, buyer emailed informing that he purchased tickets for Sporting vs Belenenses that was listed for January 2nd, 2019 but received tickets for the same event but with different date and time which is January 3rd, 2019 at 18:00. 

Checked on google and can confirm that Sporting vs Belenenses match will be on January 3rd, 2019 at 18:00. 

Transaction/ Listing number: 19591883 /255375586 

Event ID: 2922158 

Event Name: Sporting vs Belenenses 

Event Date: 02/01/2019 17:00 

Geography: Jose Alvalade Stadium, Lisbon, PT 

Username: [ mailto:[email-masked] |  [email-masked] ] , João Vitor de Mello Gomes da Rocha 

What needs to be done: We need to check if event date listed is wrong or not 

Link as proof: https://www.google.com/search?safe=active&ei=9kMqXPqpE5a0vwTC9ZGwAQ&q=sporting+vs+belenenses+03%2F01&oq=sporting+vs+belenenses+03%2F01&gs_l=psy-ab.3..33i160l2.1585.3943..4457...0.0..0.200.959.0j5j1......0....1..gws-wiz.......0i22i30.ViQNoCPW0v4 

Link to viagogo page: [ https://protect-eu.mimecast.com/s/Kan8CQnqoIk0MLGsPA7k6?domain=viagogo.com | https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/Portuguese-Premier-League/Sporting-Tickets/E-2922158 ] 

Could you please check if date of event has been listed wrongly? 

Regards, 

Kannedy