Subject: RE: 19719864 - BROKER TW - Mayday - 31/12/2018 - seller is not reachable
From: Sinead Bartley <[email-masked]>
To: India SS Escalations <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>, 'Rosette Modiri' <[email-masked]>
Date: Mon, 31 Dec 2018 15:32:00 +0000

Hi all,

Can someone please check on this with the seller?

Kind regards,

Sinéad.

From: Rosette Modiri <[email-masked]>
Sent: Monday 31 December 2018 15:20
To: Sinead Bartley <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Subject: 19719864 - BROKER TW - Mayday - 31/12/2018 - seller is not reachable

Hi Sinead,

The particular buyer has claimed that they arrived at the Pick up point but none was there and the seller is not replying to their calls.

Can you please contact Seller Support to check with Broker TW whether the buyer arrived at the pick up point or not.

Kind Regards,
Rosette
________________________________
From: "Butila Sasi Yannick" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 31 December, 2018 20:40:03
Subject: 19719864 - BROKER TW - Mayday - 31/12/2018 - seller is not reachable

Hi Rosette,

With reference to TID: 19719864, Plan is Seller Managed Collection, buyer reached the pick up point but seller is not reachable.

Could you please forward this case to relevant team to contact seller ?

Thank you
Rosette