Subject: 19719864 - BROKER TW - Mayday - 31/12/2018 - seller is not reachable
From: Rosette Modiri <[email-masked]>
To: Sinead Bartley <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Date: Mon, 31 Dec 2018 08:19:34 -0700 (MST)

Hi Sinead, 

The particular buyer has claimed that they arrived at the Pick up point but none was there and the seller is not replying to their calls. 

Can you please contact Seller Support to check with Broker TW whether the buyer arrived at the pick up point or not. 

Kind Regards, 
Rosette 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 31 December, 2018 20:40:03 
Subject: 19719864 - BROKER TW - Mayday - 31/12/2018 - seller is not reachable 

Hi Rosette, 

With reference to TID: 19719864, Plan is Seller Managed Collection, buyer reached the pick up point but seller is not reachable. 

Could you please forward this case to relevant team to contact seller ? 

Thank you 
Rosette