Subject: Re: 19721094 - FAN SELLER - Nutcracker - 26/12/2018 - i'm not able to close the case
From: Rosette Modiri <[email-masked]>
To: Butila Sasi Yannick <[email-masked]>
Date: Fri, 28 Dec 2018 07:38:53 -0700 (MST)

Hi, 

Please check if you still have the case on our follow ups. 

Rosette, 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Friday, 28 December, 2018 13:40:09 
Subject: 19721094 - FAN SELLER - Nutcracker - 26/12/2018 - i'm not able to close the case 

Hi Rosette, 

With reference to TID: 19721094, seller did not fulfil case was escalated to payment team for the refund and i'm not able to close the case 

Could you please forward this case to relevant team to close the case ? 

Thank you 
Rosette