Subject: Re: 18031100 ; Broker US ; Miami Heat Vs Minnesota Timberwolves ; 30/12/2018 18:00 ; tix transfer issue
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Date: Wed, 26 Dec 2018 08:49:31 -0700 (MST)

Hi Brian, 

The agent tried to call the buyer to double check this information but the buyer has not replied hence the agent has left a voicemail and she will call back. 

Kind Regards, 
Rosette 

From: "Brian Sexton" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Cc: "Sidje" <[email-masked]> 
Sent: Wednesday, 26 December, 2018 20:54:28 
Subject: RE: 18031100 ; Broker US ; Miami Heat Vs Minnesota Timberwolves ; 30/12/2018 18:00 ; tix transfer issue 

Hi Rosette, 

Did this buyer check their emails to see if they got an email from Ticketmaster to accept the tickets? 

Kind regards, 

Brian 

From: Rosette Modiri <[email-masked]> 
Sent: Wednesday 26 December 2018 14:50 
To: Brian Sexton <[email-masked]> 
Cc: Sidje <[email-masked]> 
Subject: 18031100 ; Broker US ; Miami Heat Vs Minnesota Timberwolves ; 30/12/2018 18:00 ; tix transfer issue 

Hi Brian, 

The particular buyer has claimed that they haven't received the tickets on their ticketmaster account and provided the proof of their account without the tickets. 

Can you please contact Seller Support to check with Broker US if they can transfer the tickets to the buyer's ticketmaster account. 

Kind Regards, 

Rosette 

From: "Sidje" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rosette Modiri" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 26 December, 2018 16:31:08 
Subject: 18031100 ; Broker US ; Miami Heat Vs Minnesota Timberwolves ; 30/12/2018 18:00 ; tix transfer issue 

Hi Rosette, 

Buyer emailed stating he created his TicketMaster account but did not receive tix. Buyer provided proof as requested. 

Can you please request SS team to re-transfer the tix? 

Regards, 

Sidje