Subject: RE: 18031100 ; Broker US ; Miami Heat Vs Minnesota Timberwolves ; 30/12/2018 18:00 ; tix transfer issue
From: Brian Sexton <[email-masked]>
To: Rosette Modiri <[email-masked]>
Cc: Sidje <[email-masked]>
Date: Wed, 26 Dec 2018 15:24:28 +0000

Hi Rosette,

Did this buyer check their emails to see if they got an email from Ticketmaster to accept the tickets?

Kind regards,
Brian

From: Rosette Modiri <[email-masked]>
Sent: Wednesday 26 December 2018 14:50
To: Brian Sexton <[email-masked]>
Cc: Sidje <[email-masked]>
Subject: 18031100 ; Broker US ; Miami Heat Vs Minnesota Timberwolves ; 30/12/2018 18:00 ; tix transfer issue

Hi Brian,

The particular buyer has claimed that they haven't received the tickets on their ticketmaster account and provided the proof of their account without the tickets.

Can you please contact Seller Support to check with Broker US if they can transfer the tickets to the buyer's ticketmaster account.

Kind Regards,
Rosette
________________________________
From: "Sidje" <[email-masked]<mailto:[email-masked]>>
To: "Rosette Modiri" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 26 December, 2018 16:31:08
Subject: 18031100 ; Broker US ; Miami Heat Vs Minnesota Timberwolves ;  30/12/2018 18:00 ; tix transfer issue

Hi Rosette,

Buyer emailed stating he created his TicketMaster account but did not receive tix. Buyer provided proof as requested.

Can you please request SS team to re-transfer the tix?

Regards,
Sidje