Subject: 18954525 ,Broker DE , Name : London Symphony Orchestra & Sir Simon Rattle View Date : 23/02/2019 20:00 , Alternative tickets
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Fatoumata Altmueller <[email-masked]>
Date: Wed, 26 Dec 2018 08:01:10 -0700 (MST)

Hi Brian, 

The alternate tickets have been offered to buyer with partial refund of 50 euros to which the buyer had accepted and seller has been informed via email about the buyer's confirmation but there's no response from the seller so far. Actually the buyer has changed the mind, he's requesting for full refund and doesn't want the alternate tickets anymore. 

Can you please contact corinna.wopker to inform about the buyer's decision. 

Kind Regards, 
Rosette 

From: "Fatoumata Altmueller" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 26 December, 2018 20:03:12 
Subject: Tid 18954525 ,Broker DE , Name : London Symphony Orchestra & Sir Simon Rattle View Date : 23/02/2019 20:00 , Alternative tickets 

Hi Rose 

Seller had informed whether we can offer to the buyer row 2 for partial refund. We advised we will offer the buyer 50€. So we offered buyer row 2 for 50 € partial refund. 
Buyer accepted offer taking tickets for the row behind + EUR 50 refund. Informed seller of buyer confirmation and wait for sellers reply if possible to provide the offered tickets. 
Seller has not yet replied but buyer came back requesting us to refund them as they do not want tickets anymore. Could you please inform Corinna wopker as she was the one making the offers. 

Best regards 
fatoumata