Subject: 19668242 - Fan Seller - Alejandro Sanz - 08/06/2019 20:00 - Seller asking if we can personalise the tix
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Kritvamagh Kantarhaas Pathak <[email-masked]>
Date: Wed, 26 Dec 2018 06:58:50 -0700 (MST)

Hi Brian, 

This is a buyer turned seller who purchased the tickets in tid 19369343 and resold under tid 19668242, he received the personalised tickets from Broker ES in the original transaction. Actually he is inquiring if the final buyer will be able to attend the event with their names on the tickets. 

Can you please contact SS team to check with Broker ES TID 19668242 if they can re-personalise the tickets with the final buyer's name because according to the last update All tickets sold after 04/12/2018 must be personalised. 

Kind Regards, 
Rosette 

From: "Kritvamagh Kantarhaas Pathak" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 26 December, 2018 15:34:35 
Subject: 19668242 - Fan Seller - Alejandro Sanz - 08/06/2019 20:00 - Seller asking if we can personalise the tix 

Hi Rosette, 

Please forward the case to the SS team as the seller here bought the tix in TID 19369343 where the power seller had personalised the tix in the name of this seller. Tix for this event have to be personalised and this seller has not done so. Can we confirm with the original (power seller) if they can re-personalise the tix. 

Regards, 

Kritvamagh