Subject: 17932040 - Field Day 2019 -01/01/2019 12:00 - The Domain, Sydney, AU - Seller emailed - I need the details from the Buyer as the event is personalized.
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: eduardo Filipe Fernanadez <[email-masked]>
Date: Mon, 24 Dec 2018 08:19:32 -0700 (MST)

Hi Brian, 

The seller of this particular order has claimed many times that the event is personalied, the agent pushed back but the seller kept insisting that the event is personalised and provided the proof of the official website informing to personalise the tickets. 

After the investigation the agent found out that the event needs to be personalised. 
Link: [ http://www.ticketmaster.com.au/artist/844247#artist_table_focus | https://www.fuzzy.com.au/terms-conditions/ ] 

Can you please forward this to the Spec Ops team to investigate on this information. 

Kind Regards, 
Rosette 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 22 December, 2018 18:35:25 
Subject: 17932040 - Field Day 2019 -01/01/2019 12:00 - The Domain, Sydney, AU - Seller emailed - I need the details from the Buyer as the event is personalized. 

Hi, Rosette ! 

In reference to case with TID: 17932040, Seller emailed stating that event is personalized and is requesting the details from the Buyer in order to generate the tickets. 
He has provided screenshots as proof and both are referring the official website of the event organizers. 

The mentioned link is : [ http://www.ticketmaster.com.au/artist/844247#artist_table_focus | https://www.fuzzy.com.au/terms-conditions/ ] 

Can you please help here ? 

Thanks, 
Eduardo