Subject: 19599423 - BROKER HK - BLACKPINK - 24/12/2018 buyer asked if the tickets needs to be paid again
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Butila Sasi Yannick <[email-masked]>
Date: Sat, 22 Dec 2018 08:50:07 -0700 (MST)

Hi Brian, 

This is a replacement order from 19330692, the buyer has received the reservation code to get the tickets however it has been specified on email that they need to pay before getting the tickets. Actually buyer is claming why they need to pay for the tickets they originally purchased from us. 

Can you please advise why the buyer was advised to pay before collecting their tickets. 

Kind Regards, 
Rosette 

From: "Butila Sasi Yannick" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Saturday, 22 December, 2018 20:29:59 
Subject: 19599423 - BROKER HK - BLACKPINK - 24/12/2018 buyer asked if the tickets needs to be paid again 

Hi Rosette, 

With reference to TID: 19599423,buyer asked if the tickets needs to be paid again. 

Could you please forward this case to relevant team to check the case? 

Thank you 
Rosette