Subject: 19615429 - Paul McCartney - 30/03/2019 21:30 - 101 day(s), 12 hours away - Buyer requested to cancel the order as per brazilian law, the active redirection needs to be broken
From: Rosette Modiri <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: eduardo Filipe Fernanadez <[email-masked]>
Date: Sat, 22 Dec 2018 02:22:52 -0700 (MST)

Hi Brian, 

This is an active redirection from 19399626 to 19615429, the final buyer has requested for a refund and he meets the brazilian cancellation criteria. 

Can you please get the redirection chain broken so that the agent can take the action accordingly. 

Kind Regards, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Nuno Correia" <[email-masked]> 
Cc: "eduardo Filipe Fernanadez" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 21:39:45 
Subject: 19615429 - Paul McCartney - 30/03/2019 21:30 - 101 day(s), 12 hours away - Buyer requested to cancel the order as per brazilian law, the active redirection needs to be broken 

Hi Nuno, 

This is an active redirection from 19399626 to 19615429, the final buyer has requested for a refund and he meets the brazilian cancellation criteria. 

Can you please get the redirection chain broken so that the agent can take the action accordingly. 

Kind Regards, 
Rosette 

From: "eduardo Filipe Fernanadez" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 18:49:23 
Subject: 19615429 - Paul McCartney - 30/03/2019 21:30 - 101 day(s), 12 hours away - Buyer covered by the Brazilian Law emailed chasing the cancellation of his purchase, but there is a flag of active redirection " 

Hi, Rosette ! 

In reference to case with TID: 19615429, Buyer covered by the Brazilian Law emailed chasing the cancellation of his purchase, but there is a flag of active redirection on CS " 

In order to continue with the cancellation request, can you please help to break the active redirection? 

Thank you! 
Eduardo