Subject: 3200094 , Broker RU , Magic Mike Night , 21/12/2018 , Issue: Buyer emailed complaining about venue location
From: Rosette Modiri <[email-masked]>
To: Sinead Bartley <[email-masked]>
Cc: Kannedy Namir De Carvalho Barai <[email-masked]>
Date: Thu, 20 Dec 2018 10:15:42 -0700 (MST)

Hi Sinead, 

The buyer of this order has received the tickets with wrong venue. The event venue listed on our website is Amplifier & Capitol Perth, Perth, AU however the venue mentioned on the tickets is 58 South Terrace, Fremantle, WA , 6160. The agent investigated online according to the venue listed on the website and found out that they are 2 different clubs (Venues). Actually the buyer is confused about the exact venue for this event. 

Can you please inform EDM department to investigate on this issue and to confirm the correct venue for this event. 

Kind Regards, 
Rosette 

From: "Kannedy Namir De Carvalho Barai" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Thursday, 20 December, 2018 22:24:35 
Subject: 3200094 , Broker RU , Magic Mike Night , 21/12/2018 , Issue: Buyer emailed complaining about venue location 

Hi Rosette, 

In reference to TID: 19425813, buyer emailed informing that event's venue listed is Amplifier & Capitol Perth and informed that both Capitol and Amplifier are different clubs. Venue mentioned on tickets is 58 South Terrace, Fremantle, WA , 6160. Buyer would like to know the exact venue. 
Checked on google and can confirm that both Capitol and Amplifier are 2 distinct clubs and also that 58 South Terrace, Fremantle, WA , 6160 is in a completely different location. Event is 18 hours away 

Transaction/ Listing number: 19425813 /260325421 
Event ID: 3200094 
Event Name: Magic Mike Night 
Event Date: 21/12/2018 19:00 
Geography: Amplifier & Capitol Perth, Perth, AU 
Username: [email-masked] 
What needs to be done: We need to check what is the exact venue for the event 
Link as proof: https://events.ticketbooth.com.au/event/magicmikenight-dec21-2018 
Link to viagogo page: https://www.viagogo.com/ww/Theater-Tickets/Theater/Magic-Mike-Tickets/E-3200094?qty=0 

Could you please check if venue has been listed correctly or not? 

Regards, 
Kannedy