Subject: TID 19569716 - Broker IT - Milan vs Napoli - 27/01/2019 - Event wrong date on viagogo website
From: Rosette Modiri <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Santiago Daniel <[email-masked]>
Date: Wed, 19 Dec 2018 05:01:26 -0700 (MST)

Hi Nuno, 

The buyer of this order is claiming about the wrong event date on our website, the event is on 26/01/19 instead of 27/01/19. The agent checked on official website online and confirmed the information, however our website displays the event on 27/01/19. 

Can you please contact EDM department to investigate on this information and to display the event with the correct date on the website. 

Kind Regards, 
Rosette 

From: "Santiago Daniel" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Wednesday, 19 December, 2018 17:03:26 
Subject: TID 19569716 - Broker IT - Milan vs Napoli - 27/01/2019 - Event wrong date on viagogo website 

Hi Ros, 

Buyer called informing viagogo listed this event with the wrong date. 

I investigated and confirmed date for this event is wrong on viagogo website. 

Here EDM request: 

• Transaction/ Listing number: 19569716/223197623 
• Event ID: 2954757 
• Event Name: Milan vs Napol 
• Event Date: 27/01/2019 15:00 
• Geography: San Siro, Milan, IT 
• Username: [email-masked] 
• What needs to be done: Event is happening on 26/01/2019 20:30 but viagogo's date for this even is 27/01/2019 15:00 
• Link as proof: https://www.acmilan.com/en/season/serie-a 
• Link to viagogo page: https://www.viagogo.com/ww/Sports-Tickets/International-Soccer/More-Soccer/Italian-Premier-League/AC-Milan-Tickets/E-2954757 

Thanks, 

Santiago.