Subject: Fwd: [REMINDER] - Express Local Shipping - ELS
From: Valeria Julia <[email-masked]>
To: Rosette Modiri <[email-masked]>, Fatoumata Altmueller <[email-masked]>, eduardo Filipe Fernanadez <[email-masked]>
Date: Fri, 14 Dec 2018 07:11:40 -0700 (MST)

De: "Brian Sexton" <[email-masked]> 
Para: [email-masked] 
CC: "Felipe FleuryGil" <[email-masked]>, "Nuno Correia" <[email-masked]> 
Enviados: Miércoles, 5 de Diciembre 2018 23:21:57 
Asunto: FW: [REMINDER] - Express Local Shipping - ELS 

	

REMINDER 

DATE 	

05.12.18 

TOPIC 	

Express Local Shipping - ELS 

DETAILS 	

What is Express Local Shipping? 

Express Local Shipping is a type of Last Minute Sales, that enables sellers to sell paper tickets right up to the day of the event, increasing their chance of selling their tickets. 

The seller is responsible for scheduling an express courier that delivers the tickets straight to the buyer, directly after a sale has been completed. 

These orders can be recognised by the delivery plan which will read eg. "Express Local Shipping (HK)- Lala Move" 

Where and when is the Express Local Shipping service offered? 

The service becomes available approximately two to three days prior to the event, when tickets are located in the city of the event and standard national postal services won't allow for the tickets to reach the buyer on time. 

When can buyers expect their tickets? 

A buyer can receive their tickets latest on the day of the event. 

We ask sellers to ship within 2 hours of the order taken place but do not hold them to this deadline 

If the event is a few days away the seller does not need to ship on the day the order took place 

Proof of delivery 

We don't ask sellers to provide us with tracking numbers or proof of delivery for an order, but we will require proof of delivery if a buyer claims tickets were not delivered. 

Common Delivery Issues 

    * Signature on delivery required 
    * Hotel deliveries 
    * Local phone number requirement 

Check on OLS for more information: [ https://internal-ols.talentlms.com/unit/view/id:2013 | https://internal-ols.talentlms.com/unit/view/id:2013 ]