From: Keshav Khurana <[email-masked]>
To: Rosette Modiri <[email-masked]>
Date: Thu, 13 Dec 2018 06:11:04 -0700 (MST)

We have noticed that there have been complications with your order 19199486 on Viagogo and therefore you have contacted your bank or your payment provider for a refund of your order. 

Order: 19199486 
Event: Apassionata - The Magic Dream 
Amount: € 150.89 

We are sorry that your order did not meet your expectations. 

Taking into account the details of your order, we will agree to your claim and refund the amount you contested without dispute. 

Your bank or payment service provider should contact you shortly and transfer the money to you.