Subject: Fwd: 18733201 - Fan seller - Galatasaray vs Porto - Champions League 2018-19 - 11/12/2018 - Confirm passolig details with German Buyer
From: Rosette Modiri <[email-masked]>
To: Fatoumata Altmueller <[email-masked]>
Cc: Edivaldo Manuel Augusto Pereira <[email-masked]>
Date: Tue, 11 Dec 2018 03:03:22 -0700 (MST)

Hi Fatou, 

Can you please assist in the below case to call buyer in order to ask for the correct passolig details. 

Rosette, 

From: "Edivaldo Manuel Augusto Pereira" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 11 December, 2018 15:29:14 
Subject: 18733201 - Fan seller - Galatasaray vs Porto - Champions League 2018-19 - 11/12/2018 - Confirm passolig details with German Buyer 

Hi Rose, 

This is in reference to TID 18733201. The Seller emailed informing that the transfer of tickets has been done, however after checking the proof and translating it, i found out that an error accrued saying "An error occurred while assigning your ticket to your ID number or passport". 

As the buyer's query was in German, could you please assign this case to a German agent to confirm the passolig details with the buyer and return them to me 

Regards, 
Edivaldo