Subject: 19423473 - Broker MX - Matute - 13/12/2018 - Buyer chasing tix, TN is not valid
From: Rosette Modiri <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Kritvamagh Kantarhaas Pathak <[email-masked]>
Date: Tue, 11 Dec 2018 01:35:32 -0700 (MST)

Hi Nuno, 

The buyer of this order is chasing their tickets however the tracking number is invalid. The agent checked on FedEx website but the information cannot be found. 

Can you please contact SS team to check with BRoker MX whether they can provide the correct tracking number for this order. 

Kind Regards, 
Rosette 

From: "Kritvamagh Kantarhaas Pathak" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Tuesday, 11 December, 2018 13:18:25 
Subject: 19423473 - Broker MX - Matute - 13/12/2018 - Buyer chasing tix, TN is not valid 

Hi Rosette, 

Please forward the case to the concerned team as the buyer is chasing tix and the TN is invalid. So we cannot tell the buyer anything about the status of their order. 

Regards, 

Kritvamagh