Subject: Re: Call Center Release - Erin Riopel
From: Rona Galangi <[email-masked]>
To: Release Concierge <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, release <[email-masked]>
Date: Fri, 15 Jul 2022 07:32:52 -0700 (MST)

Hi Ella, 

They'd like to cancel all the appointments. We've canceled them on our end. Sorry for the confusion. 

Thanks 

Rona Galangi 

LiveSalesman | Project Supervisor 

Email : [email-masked] 

WhatsApp : +639279886816 

From: "Release Concierge" <[email-masked]> 
To: "Saurabh Dadu" <[email-masked]>, "release" <[email-masked]> 
Sent: Friday, July 15, 2022 10:06:29 PM 
Subject: Re: Call Center Release - Erin Riopel 

Hi, 
Can you confirm that her intention was to cancel all the appointments for both of them? Their bliss rooms are still on the schedule so I wanted to make sure. Thank you! 

Ella 

On Fri, Jul 15, 2022 at 8:47 AM Erin Riopel < [ mailto:[email-masked] | [email-masked] ] > wrote: 

	

	

	
		Release Wellness - Call Center Contact Form 

	
		Customer's Name 	Erin Riopel 
Customer's Phone Number 	(323) 835-3229 
Customers E-Mail Address 	[ mailto:[email-masked] | [email-masked] ] 
Message 	Hi this is Erah, 

Erin Riopel cancelled an appointment this morning with Sarah Macinanti which is a Day of Release, scheduled today at 11:30. Please process a 50% refund to Erin's card. She would like to receive an email regarding with this as well. 

Thank you 
Date of Appointment 	07-15-2022 
Time of Appointment 	11:30 AM 
Agent's Name 	Saurabh