Subject: Re: Call Center Release - Erin Riopel
From: Release Concierge <[email-masked]>
To: Saurabh Dadu <[email-masked]>, release <[email-masked]>
Date: Fri, 15 Jul 2022 10:06:29 -0400

Hi,

Can you confirm that her intention was to cancel all the appointments for
both of them? Their bliss rooms are still on the schedule so I wanted to
make sure. Thank you!

Ella

On Fri, Jul 15, 2022 at 8:47 AM Erin Riopel <[email-masked]> wrote:

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>   Release Wellness - Call Center Contact Form
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> Customer's Name Erin Riopel
> Customer's Phone Number (323) 835-3229
> Customers E-Mail Address [email-masked]
> Message Hi this is Erah,
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> Erin Riopel cancelled an appointment this morning with Sarah Macinanti
> which is a Day of Release, scheduled today at 11:30. Please process a 50%
> refund to Erin's card. She would like to receive an email regarding with
> this as well.
>
> Thank you
> Date of Appointment 07-15-2022
> Time of Appointment 11:30 AM
> Agent's Name
> Saurabh
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