Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Apr 2022 10:45:31 +0000

Hi Rosette Modiri,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Dear, <div dir="auto"><br></div>
<div dir="auto">Kindly check your corrier guys, no one contact or no one called me, this wrong information transferred to supervisor. This will lost your customer.</div>
<div dir="auto">how you know corrier contacted customer?</div>
<div dir="auto">How customer will order next time wrong reason reply to customer?</div>
<div dir="auto">I have proof, I have send mail three on three day continuesly. No reply, today only reply</div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Regard</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, 21 Apr 2022, 13:35 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div>
<br>
 <br>
We sincerely apologize for this inconvenience caused to you.</div>

<div> </div>

<div>We have checked and as we can see the courier partner tried to contact you on the contact number shared when placing the order: 0507277165 thrice on 3 different days but didn't receive any response from your end.</div>

<div> </div>

<div>The courier has now sent the items back to the warehouse. Unfortunately once the items have already been initiated as a return we are unable to reship the items.</div>

<div> </div>

<div>We would request you to please simply order the same items again from our website if available.</div>

<div> </div>

<div>We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.</div>

<div> </div>

<div>Your Friends,</div>

<div>
<br>
The Support Team</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4204550