Subject: New Reply Received - Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 20 Apr 2022 19:26:38 +0000

Hi Rosette Modiri,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div dir="ltr">Thank you for getting back to me, it would be my pleasure to address any concerns or elaborate on the experience i went through.<div><br></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>1. Invoice of your order: Kindly check against my mobile number it will show the last three activities as follows:</span></div>
<div>At thalatheen branch 60117 Riyadh: Date 09 &amp; 11 Apr 2022 Amount 1541 SAR and 240 SAR respectively</div>
<div>At Galleria Mall branch 60099 Date18 Apr 2022 Amount 435 SAR<br style=""><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>2. Your Full Name Dr Eman Algaai</span><br style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>3. Contact Number 0504451230</span><br>
</div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Warm Regards</span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><br></span></div>
<div><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>Eman</span></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Apr 20, 2022 at 2:03 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div>Dear Customer,</div>

<div> </div>

<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>

<div> </div>

<div>We are truly sorry to hear that you were not assisted properly by our store staff member. This is surely not the experience we want our customers to have when they shop with us. </div>

<div>
<br>
​<br>
We take matters like these very seriously. We have now forwarded the feedback to our store and they are surely going to make sure the same instance does not repeat. </div>

<div> </div>

<div>We request you to please share with us the following details and we will ask the store team to contact you to help you resolve this asap:</div>

<div>
<br>
1. Invoice of your order<br>
2. Your Full Name <br>
3. Contact Number</div>

<div> </div>

<div>We hope this helps and have a great day! Stay Safe!</div>

<div> </div>

<div>Your friends,<br>
​The Support Team </div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4201500