Subject: Ticket Assigned - Conversation with shroog
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 16 Apr 2022 13:55:41 +0000

Hi Rosette Modiri,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shroog shroog                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shroog Bot:  Hi Shroog ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0561991950            05:13 PM, 03rd Apr                     shroog                    0561991940 is my correct number           05:14 PM, 03rd Apr                   Amirah                   Hi  Shroog  , thank you for getting in touch with us my name is Amirh  May i know how i can help you?           05:15 PM, 03rd Apr                   Amirah                   Could you please share your order number so that I can assist you further?           05:15 PM, 03rd Apr                     shroog                    number is 6134289851           05:16 PM, 03rd Apr                   Amirah                   A message has been sent to the store to update the contact information, and you will be contacted to deliver the order           05:18 PM, 03rd Apr                   Amirah                   Do you have any other inquiries that we can help with?           05:18 PM, 03rd Apr                   Amirah                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:22 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4119148