Subject: Ticket Assigned - Re: Sorry, we had to cancel your order
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 08 Apr 2022 07:17:50 +0000

Hi Rosette,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, we had to cancel your order  Max  we went today .  They said  the order wasnot there  ... How you will refund the money ? In the account ? 

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  On Thu, 7 Apr 2022 at 3:44 pm, Max Fashion<[email-masked]> wrote:    
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|  Click & Collect order 9562386973  |

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|  Women  Men  Girls  Boys  Shoes  Inspiration  |

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Sorry, we had to cancel your Click & Collect order.
 
Hi kholoud saeed, unfortunately your order 9562386973 was not picked up from our store in spite of repeated reminders. Your order has been cancelled and your refund is being processed.
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 Here's how your refund works:
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Order Details
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Items
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Description
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Total Price
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  |    MAX   
  All-Over Floral Print Midi A-line Dress with Short Sleeves and Tie-Up  
 Color: Multicolour 
  Size: L  
  Quantity: 1   |   AED 30   |

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|  Total | AED 70  |

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  |    MAX   
  Printed Joggers with Drawstring Closure and Pockets  
 Color: Green 
  Size: 15-16 yrs  
  Quantity: 1   |   AED 15   |

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|  Total | AED 70  |

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  |    MAX   
  Solid Tiered Midi Dress with Round Neck and 3/4 Sleeves  
 Color: Black 
  Size: L  
  Quantity: 1   |   AED 25   |

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|  Total | AED 70  |

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For more details on how our refunds work, take a look at our returns policy.
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4143613