Subject: Re: CB isn't creating ticket
From: Arjun Hurry <[email-masked]>
To: Pritish Nandi <[email-masked]>, Pravesh Singh <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Fri, 11 Feb 2022 13:45:03 -0700 (MST)

Hi All, 

Just happened again with both Rose and myself. Screenshot attached. 

Best Regards, 
AJ 

From: "arjun hurry" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Saturday, 12 February, 2022 01:29:41 
Subject: CB isn't creating ticket 

Hi Pritish, 

Please be advised this error has been cropping up since yesterday - CB isn't creating a ticket for inbound calls on the general CS-US number (1-860..). Screenshots attached from yesterday and today. It's happened 3 times so far. 

Best Regards, 
AJ