Subject: CSAT Scores sorted
From: Abhishek Kumar <[email-masked]>
To: Arjun Hurry <[email-masked]>, ANUPAM TIWARI <[email-masked]>, Sebastian <[email-masked]>, bharat bhushan <[email-masked]>, DIPANSHU SHARMA <[email-masked]>, GRACE <[email-masked]>, Ismail Lsm <[email-masked]>, Levente Szabo <[email-masked]>, Marika Fujita <[email-masked]>, Md Modassir Hassan <[email-masked]>, Pravesh Singh <[email-masked]>, Rosette Modiri <[email-masked]>, Josie Lau <[email-masked]>, Shivangi Bhattacharya <
Date: Tue, 14 Sep 2021 06:56:02 -0700 (MST)

Here is the sorted list 

To score better, close more tickets, faster. 
Check if your tickets have the speed that can Only be achieved through responding to Requestor updates whilst their activity levels are high. Requestors are most active during the beginning of the ticket life cycle. Later, they can lose interest. The L1s are at the frontline and the reputation of EPOS service levels largely rests on us. 
Do Well. 

Abhishek Kumar 
Consultant, QMC 
LiveSalesman