Subject: Re: Referral 167497
From: EPOS Global Support <[email-masked]>
To: Thomserv <[email-masked]>, Rosette Modiri <[email-masked]>
Date: Mon, 06 Sep 2021 11:55:42 +0000

Hello Team,

We are waiting for your response for a long time but unfortunately no response from your side.

Please reach the customer ASAP.

BR

Josephine

On Thu, September 2 at 15:37, Rosette Modiri wrote:

Hi Team,

Please, is there any update about the above RMA request ?

Thank you for your help!

Best regards

EPOS Global Support

On Wed, September 1 at 12:27, Rosette Modiri wrote:

Hi Team,

Can you please review this RMA request ? Customer is asking for an update.

Thank you for your help!

Best regards

EPOS Global Support

https://eposaudio.zendesk.com/collaboration/graphql/threads/ee995c9d-0723-11ec-bcf6-518d0d513e44/attachments/s3-6c6fa5a4-a5da-4775-a04f-c1bede0f7e6e/download/1629999829871_Scan.pdf

On Fri, August 27 at 16:15, Rosette Modiri wrote:

Dear EPOS Audio Country Partner,

We would like to forward an enquiry to you. The details are as follows:

Name: Abdulaziz Osman

Country: UNITED ARAB EMIRATES

Telephone: +971563626890

Email: [email-masked]

Enquiry: GSP 300, PC, No sound B-side/ Wire is cut

RMA Approved for GSP 300

Thank you for your help!

Best regards

EPOS Global Support

Conversation ID: ee995c9d-0723-11ec-bcf6-518d0d513e44 5cca0bb0-0f09-11ec-8e15-1dd17ad70580 7f8600d