Subject: Fwd: EPOS Busylight UI 20 BL USB compatibility details
From: Pritish Nandi <[email-masked]>
To: Sebastian <[email-masked]>, "Tripathi, Dheeraj" <[email-masked]>, Abhishek Kumar <[email-masked]>, Antonio Iunco <[email-masked]>, ANUPAM TIWARI <[email-masked]>, Arjun Hurry <[email-masked]>, Bharat Bhushan <[email-masked]>, DIPANSHU SHARMA <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, "Levente Szabo" <[email-masked]>, Marika Fujita <[email-masked]>, "Md Modassir H
Cc: abhishek kumar <[email-masked]>
Date: Wed, 18 Aug 2021 05:21:57 -0700 (MST)

FYI - For Enterprise people only 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Innocent Bohui, INBO" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]>, "Matthew Broadley, MAEY" <[email-masked]>, "Christopher Kurek, CKUR" <[email-masked]>, "Temistocles Valdes, TEVL" <[email-masked]>, "Ross Martowski (ROMR)" <[email-masked]>, "Daisuke Murata, DIUM" <[email-masked]>, "Hamed Rahnama Intern - EPOS/Malaysia" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Wednesday, August 18, 2021 5:33:14 PM 
Subject: EPOS Busylight UI 20 BL USB compatibility details 

Hi team, 

Please see attached a list of softphones for which we have verified support of our Busylight UI 20 BL USB (call states and presence). There are some extra details that might not be relevant so you can filter what is needed. 

NOTE: There are softphones that are not in the list that will support Call States, but they are “lower” tier. We have not tested them, and they are not in scope. As a general rule: All softphones that integrate our software (SDK) will have Busylight call states if 1 of the following 2 scenarios are true: 

    1. The softphone integrates our SDK v10.3.0 or newer 
    2. The softphone integrates our SDK (can be older than 10.3.0) and the user have installed EPOS Connect 4.5.0 or newer. 

	

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

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