Subject: Fwd: EPOS - Call Report - 21st May
From: Pritish Nandi <[email-masked]>
To: Sebastian <[email-masked]>, "Tripathi, Dheeraj" <[email-masked]>, Antonio Iunco <[email-masked]>, ANUPAM TIWARI <[email-masked]>, Arjun Hurry <[email-masked]>, "Denisa Alexandra . Magda" <[email-masked]>, DIPANSHU SHARMA <[email-masked]>, "GRACE ODETTE. BOUSSI" <[email-masked]>, Ismail Lsm <[email-masked]>, Jiaojia Chen <[email-masked]>, "TEODORA KARIN. GLIGOR" <[email-masked]>, "Levente Szabo" <[email-masked]>, Marika Fujita <
Date: Mon, 24 May 2021 01:06:50 -0700 (MST)

FYI and A 

From: "Ashish Dabral" <[email-masked]> 
To: "saurabh" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Monday, May 24, 2021 1:06:47 PM 
Subject: EPOS - Call Report - 21st May 

Hello Sir, 

Please find the attached EPOS call report. 

Shift 	Agents 	inbound 	outbound 	Grand Total 	After Call Work 	Available 	Away 	Offline 	On a Call 	Grand Total 
APAC 	Anupam Tiwari 	5 	4 	9 	0:06:03 	6:54:58 	1:20:12 	0:00:02 	0:38:23 	8:59:38 
APAC 	Jessica Chen 		1 	1 	0:00:25 	2:07:47 	0:00:04 	0:00:01 	0:00:16 	2:08:33 
APAC 	Marika Fujita 	5 	3 	8 	0:02:04 	7:04:58 	1:18:21 	0:05:30 	0:28:34 	8:59:27 
										
EMEA 	Antonio Iunco 	1 	5 	6 	1:48:31 	5:10:46 	1:04:53 	0:01:07 	0:54:21 	8:59:38 
EMEA 	Denisa Magda 	7 	5 	12 	1:01:32 	6:09:06 	1:03:10 	0:06:12 	0:39:29 	8:59:29 
EMEA 	Dheeraj Tripathi 		19 	19 	0:13:56 	6:25:34 	1:11:22 	0:32:44 	0:35:37 	8:59:13 
EMEA 	Dipanshu Sharma 	3 	15 	18 	1:08:36 	4:12:14 	2:47:01 	0:00:02 	0:51:25 	8:59:18 
EMEA 	Grace Boussi 	6 	9 	15 	0:21:18 	4:16:20 	2:58:19 	0:08:17 	1:15:06 	8:59:20 
EMEA 	Ismael Zakaria 	3 	7 	10 	1:06:29 	3:16:29 	2:21:08 	0:40:22 	1:35:03 	8:59:31 
EMEA 	Levente Szab 	3 	9 	12 	0:10:50 	7:13:25 	1:00:37 	0:07:33 	0:27:02 	8:59:27 
EMEA 	Rosette Modiri 	5 	10 	15 	0:08:29 	3:34:41 	3:20:31 	0:00:59 	1:54:42 	8:59:22 
EMEA 	Sebastian Constantin Coldea 	7 	5 	12 	0:52:19 	4:55:23 	1:09:50 	0:00:27 	2:01:30 	8:59:29 
										
US 	Arjun Hurry 	4 	5 	9 	0:08:43 	6:23:24 	1:39:43 	0:00:00 	0:46:20 	8:58:10 
US 	Md Modassir Hassan 	5 	3 	8 	0:14:08 	7:23:51 	0:49:21 	0:00:00 	0:29:50 	8:57:10 
US 	Pradeep Verma 	1 	9 	10 	0:12:49 	6:42:59 	1:44:33 	0:00:00 	0:18:45 	8:59:06 
US 	Pravesh Singh 	8 	16 	24 	0:15:55 	6:28:18 	0:26:46 	0:00:00 	1:47:22 	8:58:21 
	Grand Total 	63 	125 	188 	7:52:07 	16:20:13 	0:15:51 	1:43:16 	14:43:45 	16:55:12 

Regards, 
Ashish Dabral