Subject: Fwd: RMA template
From: Rosette Modiri <[email-masked]>
To: Swechha Sinha <[email-masked]>, Ruchi Jaiswal <[email-masked]>, Deepak Lsm <[email-masked]>, robin sharma <[email-masked]>, Nitin Pandey <[email-masked]>, Kuldeep Bhandari <[email-masked]>, Prakash Kumar <[email-masked]>, Yogi Sharma <[email-masked]>
Date: Thu, 3 Dec 2020 10:27:09 -0700 (MST)

Hi Team, 

PFB, the updated RMA template. Mostly, if the customer needs a part! 

Regards, 
Rosette 

From: "Rosette Modiri" <[email-masked]> 
To: "Rajeshdeep Singh" <[email-masked]> 
Sent: Monday, 30 November, 2020 22:38:35 

Greetings, 

Thanks for contacting Swagtron Support! 

We are sorry to hear that! Please fill out the form on the below link, as the part you are looking for is not listed on our website. 

https://swagtron.com/swagtron-return-rma-form/. 

After you fill up the form, your customer page will get created in our system and only then we can send you the required part. Choose repair under action on form, but mention I just need the part. 

Also, we do not recommend home repair nor provide any instructions, we recommend to send the unit to us for repair. However if you do not want to send, you can fill the form and we will provide the part(s) if available. 

Please do let us know if you have any further queries. 

Regards, 

Swagtron Customer Support