Subject: Fwd: Training docs -- Product knowledge & troubleshooting
From: Rosette Modiri <[email-masked]>
To: aayu
Date: Tue, 24 Nov 2020 08:56:32 -0700 (MST)

From: "Rosette Modiri" <[email-masked]> 
To: "Aayush Goel" <[email-masked]> 
Sent: Tuesday, 24 November, 2020 21:26:10 
Subject: Fwd: Training docs -- Product knowledge & troubleshooting 

From: "Rosette Modiri" <[email-masked]> 
To: "Akshay Kamboj" <[email-masked]>, "Amit" <[email-masked]> 
Sent: Friday, 20 November, 2020 00:57:12 
Subject: Fwd: Training docs -- Product knowledge & troubleshooting 

Hi team, 

PFA, 

Rosette, 

From: "saurabh" <[email-masked]> 
To: "Rosette Modiri" <[email-masked]> 
Sent: Monday, 4 November, 2019 20:08:50 
Subject: Fwd: Training docs -- Product knowledge & troubleshooting 

Regards, 

Saurabh Dadu 
LiveSalesman 

Begin forwarded message: 

From: Debbie Tan <[email-masked]> 
Date: 21 October 2019 at 5:10:48 PM GMT+1 
To: Saurabh Dadu <[email-masked]> 
Cc: Christine Giver <[email-masked]> 
Subject: Training docs -- Product knowledge & troubleshooting 

BQ_BEGIN

Hi Saurabh, 

This is our first batch of training docs, relating to product info. Pls disregard FunPaw FAQs as your reps will not be supporting this brand. 

Our comparison charts do not currently include all of the models that we have on market or will soon have on market. 
Our Swagtron user manuals can be accessed here: https://swagtron.com/faq/swagtron-product-user-manuals/ 
We can also provide files that are not available for download on the sites. 

We don’t have troubleshooting guides pertaining to scooters and bikes. We work off of the information within the manuals. For instance, if someone is unable to achieve the advertised max speed of their scooter, we would let them know that it is affected by the terrain, rider weight (+ additional items being carried/worn), mode/gear, battery charge level, etc. 

I’m sure we’ll have more to send over pertaining to product info at a later time. 

Debbie Tan 
Pro-Com Products, Inc. 

BQ_END