Subject: Email/chats performance of 22/09/2020
From: Rosette Modiri <[email-masked]>
To: deeksha <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Tue, 22 Sep 2020 16:05:42 -0700 (MST)

Hi Ma'am, 

Please find below the Email/chats performance of 22/09/2020. 

Agents 	Total cases 	Total chats 	Bad rating 
Mohd Samar. Iqbal 	62 	23 	0 
Nazmul Haque 	36 	25 	1 
Pankaj Thapliyal 	60 	2 	0 
Yarngam Makan 	53 	23 	3 

	

Rosette Modiri 	38 	0 	0 

We are currently running out of stock in most of our products, due the Covid situation, we can't get the products from China, this is the common reason we're getting bad rating from customers on chats. 

Please do let me know if you have any questions or concerns. 

Best Regards, 
Rosette.M