Subject: Re: Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet - 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
From: Denmark A <[email-masked]>
To: Abel <[email-masked]>
Cc: Ivy <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Tue, 18 Aug 2020 15:38:41 +0400
List-Id: <ccteam.mumzworld.com>

Dear Abel,

Please update here thank you.

Regards,
Den mark

On Mon, Aug 17, 2020 at 12:50 PM Denmark A <[email-masked]> wrote:

> @customer care <[email-masked]> @Alina D'Souza <[email-masked]> Please
> inform the customer.
>
> Regards,
> Den mark
>
> On Sun, Aug 16, 2020 at 2:49 PM Abel <[email-masked]> wrote:
>
>> Dear Team,
>>
>>
>>
>> We check the unit and the accessories.
>>
>> The power motor base itself can be reconditioned but the extractor blade
>> bearings are damaged and its irreparable.
>>
>> Kindly humbly advise the customer to buy new cross blade.
>>
>> Once we finished reconditioning the unit we will send it to your side
>> asap.
>>
>>
>>
>> Thanks and regards,
>>
>>
>>
>> Abel
>>
>> SC Technician
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Sunday, August 16, 2020 1:56 PM
>> *To:* Ivy <[email-masked]>
>> *Cc:* Abel <[email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
>> Kenneth Nwaso <[email-masked]>; Samran Iftikhar <
>> [email-masked]>; Michael Rolle <[email-masked]>;
>> Abdelmohsen basha <[email-masked]>
>> *Subject:* Re: Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet
>> - 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
>>
>>
>>
>> Dear Ivy,
>>
>>
>>
>> May we have an update on this?
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sun, Aug 9, 2020 at 10:05 AM Denmark A <[email-masked]> wrote:
>>
>> Dear Ivy,
>>
>>
>>
>>  Noted with thanks.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sun, Aug 9, 2020 at 10:02 AM Ivy <[email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Kindly send the item to our warehouse and label it C/O ABEL - FOR REPAIR.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Sunday, August 9, 2020 9:56 AM
>> *To:* Ivy
>> *Cc:* Abel; customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso;
>> Samran Iftikhar; Michael Rolle; Abdelmohsen basha
>> *Subject:* Re: Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet
>> - 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
>>
>>
>>
>> Dear Ivy,
>>
>>
>>
>> Find the attached sales invoice for your reference.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sun, Aug 9, 2020 at 9:52 AM Ivy <[email-masked]> wrote:
>>
>> Hi Denmark,
>>
>>
>>
>> Good day!
>>
>> Please share the invoice of this order.
>>
>>
>>
>> Thank you!
>>
>>
>>
>> Best regards,
>>
>>
>>
>> Ivy Czarina Rosel
>>
>> Online Sales Executive
>>
>>
>>
>> Mob:                     +971 55 248 1227
>>
>> Dir:                         +971 4 247 6754
>>
>> Email:                    [email-masked]
>>
>> Website:              www.algt-me.com
>>
>> Address:              IMPZ C.22, Dubai Production City, Dubai, UAE.
>>
>>
>>
>>
>>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Sunday, August 9, 2020 9:50 AM
>> *To:* Ivy; Abel
>> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso; Samran
>> Iftikhar; Michael Rolle; Abdelmohsen basha
>> *Subject:* Order #600492494 // Sku :AL-NBR-0512 // Name :NutriBullet -
>> 5-Piece High-Speed Blender 600 Watts - Grey // Warranty check DEFECTIVE
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Return Reason:doesnt_work_or_defective
>> Comments :The item need fixing
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>>