Subject: Re: RTS Shipments / Order #200309474
From: Omar Khaled <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, Naib Khan <[email-masked]>, Furqan hameed <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Tue, 18 Aug 2020 09:05:54 +0200
List-Id: <ccteam.mumzworld.com>

Dear Zubair,

Kindly we need an urgent update for this case so we can reply to the
customer with a proper response.

Regards,
Omar Khaled

On Sat, Aug 15, 2020 at 8:20 AM Ahmed Irfan <[email-masked]> wrote:

> @Zubair Wahid <[email-masked]>  Missing order case please advise.?
>
> On Thu, Aug 13, 2020 at 3:16 PM Omar Khaled <[email-masked]> wrote:
>
>> Dear Zubair,
>>
>> Kindly check this case on an urgent basis, as per the whole order is
>> mentioned RTS with both couriers DHL & Wimo.
>>
>> So we need to create CRA for all the remaining 7 items urgently to refund
>> the customer asap.
>>
>> Order # 200309474
>> Order Date: 28-Jun-2020
>> City: Abha
>> Courier Name: DHL / Wimo
>> AWB: 5545677045 / 32007000041822
>>
>>
>> However we already created CRA for 2 item only :
>> CRAKTM9603
>> SKU : TCI-4001726
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=310715> /
>> TCI-4001727
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=310716>
>>
>> So we need your updates regarding this case urgently.
>>
>> Thanks & Regards,
>> Omar Khaled
>>
>
>
> --
>
>