Subject: RE: SO#600799123 Vtech Push & Ride Alphabet Train || SKU# VT80-181903 || Missing pieces
From: <[email-masked]>
To: "'Kenneth Nwaso'" <[email-masked]>
Cc: "'Kenneth Nwaso'" <[email-masked]>, "'Ronald Gaviola'" <[email-masked]>, "'Outbound.fc'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Amani Bani Odeh'" <[email-masked]>
Date: Mon, 17 Aug 2020 16:55:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Kenneth,

We had removed missing parts from a new Item and we had send across on 21st May 2020.

Thanks and Regards,

Husain Poonawala

Mob: +971 55 3001469

Email:  <mailto:[email-masked]> [email-masked]

Web:    <http://www.playsmartme.com/> www.playsmartme.com

From: Kenneth Nwaso <[email-masked]> 
Sent: Monday, August 17, 2020 12:12 PM
To: Husain <[email-masked]>
Cc: Kenneth Nwaso <[email-masked]>; Ronald Gaviola <[email-masked]>; Outbound.fc <[email-masked]>; customer care <[email-masked]>; Amani Bani Odeh <[email-masked]>
Subject: Re: SO#600799123 Vtech Push & Ride Alphabet Train || SKU# VT80-181903 || Missing pieces

Hi Husain

Hope is a good day.

Did you in any way later send this missing part?  Customer had returned this item due to it's missing part.

Kindly advice.

 

On Wed, May 20, 2020 at 7:27 PM Amani Bani Odeh <[email-masked] <mailto:[email-masked]> > wrote:

Thank you Husain. 

Dear Team,

Please confirm once received as it needs to be shipped with order # 600863359 in one package.

Thanks,

Amani 

On Wed, May 20, 2020 at 5:32 PM Husain <[email-masked] <mailto:[email-masked]> > wrote:

Hi Amani,

We would be sending the remaining bricks tomorrow to Mumzworld Warehouse.

 

Thanks and Regards,

Husain Poonawala

Mob: +971 55 3001469

Email:  <mailto:[email-masked]> [email-masked]

Web:    <http://www.playsmartme.com/> www.playsmartme.com

Find us on 

 <https://www.instagram.com/playsmart_toys/>    <https://www.facebook.com/Playsmarttoysfzc/?ref=page_internal> 

Exclusive Distributors for

Admin Office - Business Bay, Opal Business Tower, 9th floor, Office # 909, Dubai, UAE.

Logistic Center- Hamriyah Free Zone, PO Box 52609, Sharjah, United Arab Emirates.        

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This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. 

 

From: Amani Bani Odeh <[email-masked] <mailto:[email-masked]> > 
Sent: Wednesday, May 20, 2020 11:40 AM
To: Husain <[email-masked] <mailto:[email-masked]> >
Cc: [email-masked] <mailto:[email-masked]> ; customer care <[email-masked] <mailto:[email-masked]> >
Subject: Re: SO#600799123 Vtech Push & Ride Alphabet Train || SKU# VT80-181903 || Missing pieces

Hi Husain,

Yes , correct..

On Wed, May 20, 2020 at 10:35 AM Husain <[email-masked] <mailto:[email-masked]> > wrote:

Hi Amani,

Kindly confirm the same.

Thanks and Regards,

Husain Poonawala

Mob: +971 55 3001469

Email: [email-masked] <mailto:[email-masked]> 

Web:    <http://www.playsmartme.com/> www.playsmartme.com

Find us on 

 <https://www.instagram.com/playsmart_toys/>    <https://www.facebook.com/Playsmarttoysfzc/?ref=page_internal> 

Exclusive Distributors for

Admin Office - Business Bay, Opal Business Tower, 9th floor, Office # 909, Dubai, UAE.

Logistic Center- Hamriyah Free Zone, PO Box 52609, Sharjah, United Arab Emirates.        

 Please consider the environment before printing this email.

This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. 

 

From: Husain <[email-masked] <mailto:[email-masked]> > 
Sent: Tuesday, May 19, 2020 1:18 PM
To: 'Amani Bani Odeh' <[email-masked] <mailto:[email-masked]> >; [email-masked] <mailto:[email-masked]> ' <[email-masked] <mailto:[email-masked]> >
Cc: 'customer care' <[email-masked] <mailto:[email-masked]> >
Subject: RE: SO#600799123 Vtech Push & Ride Alphabet Train || SKU# VT80-181903 || Missing pieces

Hi Amani,

Just to confirm again the customer as received only 9 bricks as per the picture?

Rest all are missing. Kindly cconfirm?

Thanks and Regards,

Husain Poonawala

Mob: +971 55 3001469

Email: [email-masked] <mailto:[email-masked]> 

Web:    <http://www.playsmartme.com/> www.playsmartme.com

Find us on 

 <https://www.instagram.com/playsmart_toys/>    <https://www.facebook.com/Playsmarttoysfzc/?ref=page_internal> 

Exclusive Distributors for

Admin Office - Business Bay, Opal Business Tower, 9th floor, Office # 909, Dubai, UAE.

Logistic Center- Hamriyah Free Zone, PO Box 52609, Sharjah, United Arab Emirates.        

 Please consider the environment before printing this email.

This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email, the company cannot accept responsibility for any loss or damage arising from the use of this email or attachments. 

 

From: Amani Bani Odeh <[email-masked] <mailto:[email-masked]> > 
Sent: Monday, May 18, 2020 4:22 PM
To: [email-masked] <mailto:[email-masked]> ; [email-masked] <mailto:[email-masked]> 
Cc: customer care <[email-masked] <mailto:[email-masked]> >
Subject: SO#600799123 Vtech Push & Ride Alphabet Train || SKU# VT80-181903 || Missing pieces

Dears,

Please check the custom received missing bricks as shown below please send to us the missing one to ship it to the customer asap 

 

Thanks,

Amani 

 

-- 

BEST REGARDS...✍