Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Mon, 17 Aug 2020 14:24:00 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Omar,

Good day.

Our sincere apologies for the inconvenience caused by this incident.

I am pushing our concerned teams to expedite & conclude this case at the earliest.

Please hold for the next update,before or  latest by 19/08/2020 at 15:00 hours.

Should you require any further assistance, please contact me directly. Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked] >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >> >> Sent: Sun, 16 Aug 2020 15:08:37 UTC+02:00 >> >>
Dear Team, >>Kindly we need an urgent update regarding this case, as per the customer is following up with us on daily basis. >>So we need to deliver the rest of the order to the customer asap. >>Regards,Omar Khaled >>
On Wed, Aug 5, 2020 at 4:43 PM ae.mumzworld via customer care <[email-masked]> wrote: >>Hi Sabid,
 >>
Good day.
 >>
Our sincere apologies for the delay. The investigation on this case, is still on going. I am pushing our concerned team to expedite & provide the conclusion.
 >>
Please hold for the next update, latest by 09/08/2020 at 15:00 hours.
 >>
Should you require any further assistance, please contact me directly. Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
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>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >> >> Sent: 08/03/2020 21:42 >> >>
Hi Sabid,
  >>
Good day.
  >>
We have already initiated an investigation on the subject shipment. Please hold for the next update on 05/08/2020 at 17:30 hrs, due to the EID holidays in Saudi Arabia.
  >>
Should you require any further assistance, please contact me directly. >>Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
 >>
  >>
 >> >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Subject: ( Incident #1211646) Partial Delivery AWB: 9554765765 >> Sent: Mon, 03 Aug 2020 06:43:58 UTC+04:00 >> >>
Team DHL, >> the order no. is showing  AWB: 9554765765 Partial Delivery, >> But Cx. has not received anything yet. >> Kindly check, Investigate and Update urgently >>  >>[[:removedImage(image.png):]] >>  >>  >> >>--  >>Sabid Khan >>Senior LM Coordinator >> Contact no. : +971-555759458 >> Email ID : [email-masked] >>
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