Subject: Re: Order # 600924098 // BLUO-CG2000-B5 // BLACK+DECKER - 2000W Family Health Grill - Black // DAMAGED
From: Yaseen Shaqra <[email-masked]>
To: Cherry Ann Binondo <[email-masked]>
Cc: Denmark A <[email-masked]>, Mansoor Mohammad <[email-masked]>, Warranty Service - Blue Ocean Global <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Sreekanth Chiyyarath <[email-masked]>, Vipin Varunny <[email-masked]>, Marla Joy Laurico <[email-masked]>
Date: Mon, 17 Aug 2020 15:55:01 +0400
List-Id: <ccteam.mumzworld.com>

++ @Marla Joy Laurico <[email-masked]> Kindly assist the customer
asked for a full refund

On Wed, Aug 12, 2020 at 10:22 AM Cherry Ann Binondo <
[email-masked]> wrote:

> Dear Denmark,
>
> It was sent and checked by service center but found out it was physically
> damaged, which automatically be out of warranty.
>
> Please explain to customer.
>
> Thanks,
>
> Cherry
>
>
>
> [email-masked]}
>
> ++@Warranty Service - Blue Ocean Global <[email-masked]>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, August 12, 2020 10:11 AM
> *To:* Cherry Ann Binondo <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Michael Rolle <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order # 600924098 // BLUO-CG2000-B5 // BLACK+DECKER -
> 2000W Family Health Grill - Black // DAMAGED
>
>
>
> Dear Cherry,
>
>
>
> We received the item,  it seems there is no action done in this item,
> still broken handle is not solved.
>
> Please share your feedback.
>
>
>
> Regards,
>
> Den mark
>
>
>
>
>
> On Sun, Jul 26, 2020 at 9:18 AM Denmark A <[email-masked]> wrote:
>
> Dear Cherry,
>
>
>
> Will dispatch today.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jul 26, 2020 at 9:17 AM Cherry Ann Binondo <
> [email-masked]> wrote:
>
> Dear Denmark,
>
> Please send to service center.
>
> Regards,
>
> Cherry
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, July 25, 2020 11:33 AM
> *To:* Cherry Ann Binondo <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Michael Rolle <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Order # 600924098 // BLUO-CG2000-B5 // BLACK+DECKER - 2000W
> Family Health Grill - Black // DAMAGED
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Also find the attached Sales Invoice for your reference.
>
>
>
> Customer comment : Handle is broken
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
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