Subject: Re: 600937361 CRA_AR_RE14110
From: "Alina D'Souza" <[email-masked]>
To: Abdelmohsen basha <[email-masked]>
Cc: Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, Naib Khan <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Mon, 17 Aug 2020 15:45:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Abdelmohsen,

The cra is showing closed CRA_AR_RE14110 as confirmed by Finance that it
was received in the cancelled list, hence they closed it

I have come such cases where the cras have been closed as cancelled even
tho item has been collected.

Please confirm do i create a nother cra in such cases

Regards,
Alina

On Sun, Aug 16, 2020 at 4:07 PM Abdelmohsen basha <[email-masked]>
wrote:

> Hello Alina,
>
> Please clarify if you are talking about this CRA exactly as per tracker
> this CRA status is updated by Pankaj on 16th of Aug as "Item Collected",
> and before status changes were normal since record is created .
>
> Thanks
>
> On Sun, 16 Aug 2020 at 15:41, Alina D'Souza <[email-masked]> wrote:
>
>> Hi Abdulmohsen,
>>
>> Need your assistance the sheet if by any chance is updated as cancelled
>> the CRA will be closed by the Finance team which then causes confusion in
>> creating another CRA
>>
>> Please assist in getting correct information updated on the tracker
>>
>> 600937361 CRA_AR_RE14110 CRA Is showing closed and as confirmed Empost
>> confirmed to her that they will return it back today to WH
>>
>> Please confirm if you need another CRA @Denmark A <[email-masked]>
>>  \
>>
>> Regards,
>> Alina
>>
>