Subject: Re: Order #600937433 // Sku :TC-406FZN01E // Name :Worlds Apart Frozen Junior ReadyBed // Defective
From: Denmark A <[email-masked]>
To: RP Singh TrucareFzc <[email-masked]>
Cc: MKagalwala TrucareFzc <[email-masked]>, Customer Care Team <[email-masked]>, TaherBohra TrucareFzc <[email-masked]>
Date: Mon, 17 Aug 2020 14:42:40 +0400
List-Id: <ccteam.mumzworld.com>

Dear Rp,

Noted with thanks, please send the replacement item tomorrow.

Regards,
Den mark

On Mon, Aug 17, 2020 at 1:24 PM TaherBohra TrucareFzc <
[email-masked]> wrote:

> Hi Den mark,
>
>
>
> Please see attached my reply. P
>
>
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> Please return the damage item and send us the new order for replacement.
>
>
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> If you have any query, Please let me know!
>
>
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> Thanks,
>
> Taher
>
>
>
>
>
> *From:* Denmark A [mailto:[email-masked] <[email-masked]>]
> *Sent:* Sunday, August 16, 2020 12:38 PM
> *To:* RP Singh TrucareFzc <[email-masked]>; Avinash TrucareFzc <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Kenneth Nwaso <[email-masked]>;
> Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>;
> Michael Rolle <[email-masked]>; Abdelmohsen basha <
> [email-masked]>
> *Subject:* Re: Order #600937433 // Sku :TC-406FZN01E // Name :Worlds
> Apart Frozen Junior ReadyBed // Defective
>
>
>
> Dear Rp,
>
>
>
> Please respond and update.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Tue, Aug 11, 2020 at 8:54 AM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:doesnt_work_or_defective
> Comments :When inflated it deflates itself so it must have been faulty. We
> would prefer to exchange as our friend also got one and never had this
> issue before.
>
>
>
>
>
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> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>