Subject: Fwd: #600948346 - # 600947204 // SKU :TM-73658 / SKU : TM-73658// Blocked Accounts
From: Anas nazzal <[email-masked]>
To: "Outbound.fc" <[email-masked]>, Naib Khan <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, Mostafa Said <[email-masked]>
Cc: customer care <[email-masked]>
Date: Mon, 17 Aug 2020 14:33:15 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly assist with the subject order as the customer keeps calling to
follow up the delivery.

Best regards,
Anas Nazzal

---------- Forwarded message ---------
From: Erica Jane Serrano <[email-masked]>
Date: Wed, Aug 12, 2020 at 2:30 PM
Subject: Re: #600948346 - # 600947204 // SKU :TM-73658 / SKU : TM-73658//
Blocked Accounts
To: Rosette Modiri <[email-masked]>
Cc: customer care <[email-masked]>

Hello Rosette,

I hope you are doing well.

This is to inform that both SO has been committed.

Thanks & Regards,

*Erica Serrano*
Logistics Executive

*P* +971 4 433 9455 Ext (1337)
*E* [email-masked] <[email-masked]>*

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Tue, Aug 11, 2020 at 4:50 PM Erica Jane Serrano <[email-masked]>
wrote:

> Hi Rosette,
>
> The account has been unblocked today and orders are processed. We will
> receive the majority of the Purchase orders Tomorrow- since they pilled up.
>
> But for sure the majority of the SOs (Specially the oldest) will get
> committed.
>
> Will check this SOs tomorrow once receiving is done in Our Warehouse.
>
> Thank you for your help in this matter and ensuring our customers are
> informed. Regards.
>
> Thanks & Regards,
>
> *Erica Serrano*
> Logistics Executive
>
> *P* +971 4 433 9455 Ext (1337)
> *E* [email-masked] <[email-masked]>*
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
>
>
> On Tue, Aug 11, 2020 at 4:45 PM Rosette Modiri <[email-masked]>
> wrote:
>
>> Hi Erica,
>>
>> The reason of delay for these orders is showing blocked account in
>> Netsuite, the customers are chasing their items.
>>
>> Please, can this be looked into.
>>
>> Thank you!
>>
>> Best Regards,
>> Rosette
>>
>