Subject: Re: DELAYED / Deliver Tomorrow - Order No. 600946654
From: Syed Yakoob <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Naib Khan <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, Uae Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Mon, 17 Aug 2020 13:57:40 +0400
List-Id: <ccteam.mumzworld.com>

Hello Hyacinth Joyce,

600956886
Order completely picked/packed. Release for loading

Best Regards,

On Mon, 17 Aug 2020 at 08:01, Hyacinth Joyce <[email-masked]> wrote:

> Hi Syed,
>
> As advised, new order has been created - so  600956886
>
> Kindly do the needful to deliver ASAP.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sun, 16 Aug 2020 at 18:02, Syed Yakoob <[email-masked]> wrote:
>
>> Dear Joyce,
>>
>> Upon packing SKU # TM-73658 was not shown and the FOC item was only
>> packed. That's the reason we have deleted that order. Please create another
>> order for the same and let us know.
>>
>> Best Regards,
>>
>>
>> On Sun, 16 Aug 2020 at 17:43, Naib Khan <[email-masked]> wrote:
>>
>>> +Muhammad Habib <[email-masked]> please assist
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Sun, 16 Aug 2020 at 17:43, Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi Naib,
>>>>
>>>> May we know why it is deleted?
>>>>
>>>> The customer needs the order on an urgent basis. Should we place a new
>>>> order?
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Sun, 16 Aug 2020 at 17:34, Naib Khan <[email-masked]> wrote:
>>>>
>>>>> Hi Hyacinth,
>>>>>
>>>>> Order completely picked, packed and deleted from loading
>>>>>
>>>>>
>>>>> Regards.
>>>>> Naib
>>>>>
>>>>>
>>>>> On Sun, 16 Aug 2020 at 17:18, Hyacinth Joyce <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> The customer called and very upset about the delay, the item is
>>>>>> needed urgently.
>>>>>>
>>>>>> @Outbound.fc <[email-masked]> please pick and pack
>>>>>>
>>>>>> @Uae Lastmile <[email-masked]> / @Naib Khan
>>>>>> <[email-masked]> / @Eugene Mugisa <[email-masked]> please
>>>>>> assist to arrange Tomorrow delivery
>>>>>>
>>>>>> Thank you.
>>>>>>
>>>>>> Best Regards,
>>>>>>
>>>>>> *Joyce Alvarado*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>>> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>> --
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