Subject: RE: 600838597 // AEW-MBP27T: Motorola 2.4' Digital Video Baby Monitor with Temp Sensor // Warranty claims
From: Abdulmonim <[email-masked]>
To: Kenneth Nwaso <[email-masked]>
Cc: customer care <[email-masked]>, Returns.fc <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Mon, 17 Aug 2020 09:36:58 +0000
List-Id: <ccteam.mumzworld.com>

Hi Kenneth,

Send it back to our warehouse for checking and evaluation.

Best Regards
AREEN East & West LLC  [LOGO]   Abdul Monim | Sales Supervisor
T: +971 4 2678888|F:+97142676000|M:+971 56 2066647|P.o.Box 1693

From: Kenneth Nwaso <[email-masked]>
Sent: Monday, August 17, 2020 1:18 PM
To: Abdulmonim <[email-masked]>
Cc: customer care <[email-masked]>; Returns.fc <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: 600838597 // AEW-MBP27T: Motorola 2.4' Digital Video Baby Monitor with Temp Sensor // Warranty claims

Hi Abdul,

Hope this email finds you well.

We need your assistance on the subject matter from the POMUMZ_DXB190935.

Comments :The rechargeable battery is defective. After following the instructions and charging for 16 hours, The moment the monitor is unplugged from power, it goes off and doesn't turn on again. We contacted Motorolla and they said Mumzworld needs to collect the item and return it to them.

Kindly permit this return for further action.

--
BEST REGARDS...✍