Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Pankaj Mahey <[email-masked]>
To: Nada Issa <[email-masked]>
Cc: Nesty John Pascua <[email-masked]>, Pavankumar A <[email-masked]>, Mark Balais <[email-masked]>, Michael Rolle <[email-masked]>, Denmark A <[email-masked]>, Ronald Gaviola <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 17 Aug 2020 09:46:06 +0400
List-Id: <ccteam.mumzworld.com>

@Returns.fc <[email-masked]>  @Mark Anthony Laraga
<[email-masked]>

we are sent to you for cancel  because these are already refunded.

AWB # Order # Correct order #  Date NO OF PIECES AMOUNT Status Receiver
Payment
2175783912 700240922   44047 1 10 With Returns Govinda Subedi Paid
4481233842 200281515_2   44049 2 41.27 With Returns Govinda Subedi Paid
7739725545 700237608   44058 1   With Returns Govinda Subedi Paid
1530152190 600854156   44058 1   With Returns Nesty Paid

On Sun, Aug 16, 2020 at 9:53 PM Nada Issa <[email-masked]> wrote:

> Dear Pankaj,
>
> 600822367
>
> No answer from the customer
>
> 700240922
>
> Cancel and refund
>
> 200281515_2
>
> Cancel and refund
>
> 600887884
>
> No answer from the customer
>
> 700237608
>
> Cancel and refund
>
> 600854156
>
> Already refunded
>
> Regards,
> Nada
>
> On Sat, Aug 15, 2020 at 1:47 PM Pankaj Mahey <[email-masked]> wrote:
>
>> Dear NADA,
>>
>> Please ignore previous mail.
>>
>> This is the correct one and update on below shipments, Reship / CRA?
>>
>>
>> AWB # Order # NO OF PIECES
>> 6702678581 600822367 1
>> 2175783912 700240922 1
>> 4481233842 200281515_2 2
>> 1964831433 600887884 1
>> 7739725545 700237608 1
>> 1530152190 600854156 1
>> Thanks
>> Pankaj
>>
>> On Sat, Aug 15, 2020 at 10:35 AM Pankaj Mahey <[email-masked]>
>> wrote:
>>
>>> Hi Nada,
>>>
>>> Please update on below shipments, Reship / CRA?
>>>
>>>
>>>
>>> Order # NO OF PIECES
>>> 600822367 1
>>> 700240922 1
>>> 600905353 1
>>> 200281515_2 2
>>> 600887884 1
>>> Thanks & Regards
>>> Pankaj
>>>
>>> On Thu, Aug 13, 2020 at 5:40 PM Nesty John Pascua <[email-masked]>
>>> wrote:
>>>
>>>> @Michael Rolle <[email-masked]> ,
>>>>
>>>> Please create CRA for the below, please confirm once receipt
>>>>
>>>> Order # DHL AWB NO OF PIECES Status
>>>> 600838597 4021024324 1  refund
>>>> 600820034 8504205242 1 refund
>>>> 600799123 3801546394 1 refund
>>>> 600877382 1530156456 1 Replacement order 600924043 placed
>>>> 600906822 1149776471 1 already refunded
>>>> 600799717 1530161065 1 refund
>>>> 600789007 2783829156 1 refund
>>>> 600905353 2521025452 1 The customer wants a replacement for the
>>>> damaged item
>>>> 600824887 1093238366 1 refund
>>>> regards,
>>>> Nesty
>>>>
>>>> On Wed, Aug 12, 2020 at 5:24 PM Pavankumar A <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Nesty John Pascua <[email-masked]> FYI,
>>>>>
>>>>> On Wed, Aug 12, 2020 at 5:09 PM Nada Issa <[email-masked]> wrote:
>>>>>
>>>>>> 600838597
>>>>>>
>>>>>>  refund
>>>>>>
>>>>>> 600820034
>>>>>>
>>>>>> refund
>>>>>>
>>>>>> 600799123
>>>>>>
>>>>>> refund
>>>>>>
>>>>>> 600877382
>>>>>>
>>>>>> Replacement order *600924043 *placed
>>>>>>
>>>>>> 700237608
>>>>>>
>>>>>> Cancel and refund
>>>>>>
>>>>>> 600830477
>>>>>>
>>>>>> reship
>>>>>>
>>>>>> 600906822
>>>>>>
>>>>>> already refunded
>>>>>>
>>>>>> 600799717
>>>>>>
>>>>>> refund
>>>>>>
>>>>>> 700239087
>>>>>>
>>>>>> reship
>>>>>>
>>>>>> 600789007
>>>>>>
>>>>>> refund
>>>>>>
>>>>>> 700240922
>>>>>>
>>>>>>  Waiting for a reply from the customer
>>>>>>
>>>>>> 600822367
>>>>>>
>>>>>> Waiting for a reply from the customer
>>>>>>
>>>>>> 600905353
>>>>>>
>>>>>> The customer wants a replacement for the damaged item
>>>>>>
>>>>>> 200281515_2
>>>>>>
>>>>>> Waiting for a reply from the customer
>>>>>>
>>>>>> 600824887
>>>>>>
>>>>>> refund
>>>>>>
>>>>>> 600887884
>>>>>>
>>>>>> Waiting for a reply from the customer
>>>>>>
>>>>>> On Wed, Aug 12, 2020 at 1:15 PM Pavankumar A <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Nada,
>>>>>>>
>>>>>>> Please update on below shipments, Reship / CRA?
>>>>>>>
>>>>>>> Order # NO OF PIECES
>>>>>>> 600838597 1
>>>>>>> 600820034 1
>>>>>>> 600799123 1
>>>>>>> 600877382 1
>>>>>>> 700237608 1
>>>>>>> 600830477 1
>>>>>>> 600906822 1
>>>>>>> 600799717 1
>>>>>>> 700239087 1
>>>>>>> 600822367 1
>>>>>>> 600789007 1
>>>>>>> 700240922 1
>>>>>>> 600905353 1
>>>>>>> 200281515_2 2
>>>>>>> 600824887 1
>>>>>>> 600887884 1
>>>>>>>
>>>>>>> Please confirm urgent, Thanks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Sun, Aug 9, 2020 at 5:02 PM Mark Anthony Laraga <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> 600816364 with CRAMUMZ_DXB13333 created 09/08/2020
>>>>>>>>
>>>>>>>>
>>>>>>>> On Sun, Aug 9, 2020 at 2:42 PM Nesty John Pascua <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> @Pankaj Mahey <[email-masked]>
>>>>>>>>>
>>>>>>>>> please reship the below order
>>>>>>>>>
>>>>>>>>> 700236374
>>>>>>>>>
>>>>>>>>>  reship
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> regards,
>>>>>>>>> Nesty
>>>>>>>>>
>>>>>>>>> On Sun, Aug 9, 2020 at 2:34 PM Nesty John Pascua <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Mark,
>>>>>>>>>>
>>>>>>>>>> Please Create CRA for the below order
>>>>>>>>>>
>>>>>>>>>> 600816364
>>>>>>>>>>
>>>>>>>>>> Cancel and refund
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> regards,
>>>>>>>>>> Nesty
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Sun, Aug 9, 2020 at 12:31 PM Nada Issa <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> 600816364
>>>>>>>>>>>
>>>>>>>>>>> Cancel and refund
>>>>>>>>>>>
>>>>>>>>>>> 700236374
>>>>>>>>>>>
>>>>>>>>>>>  reship
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Aug 9, 2020 at 11:08 AM Mark Anthony Laraga <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Pavan,
>>>>>>>>>>>>
>>>>>>>>>>>> Received and please check the update below.
>>>>>>>>>>>> SO#  CRA QTY Status
>>>>>>>>>>>> 700235633 CRAMUMZ_DXB13298 9 Good
>>>>>>>>>>>> 600844292 CRA_AR_RE13348 1 Wrong item
>>>>>>>>>>>> Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> Mark Twain Balais
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Sun, Aug 9, 2020 at 10:28 AM Pavankumar A <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Michael and Denmark,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please confirm after received below shipments, Thanks
>>>>>>>>>>>>>
>>>>>>>>>>>>> 700235633 Cancel
>>>>>>>>>>>>> 600844292 Cancel
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sat, Aug 8, 2020 at 5:28 PM Nada Issa <[email-masked]>
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> #600844292 already refunded
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sat, Aug 8, 2020 at 4:48 PM Ronald Gaviola <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> <Correction>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> @Pavankumar A <[email-masked]> 600887884 - This
>>>>>>>>>>>>>>> is not yet returned to us.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>> Ronald
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Ekta,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Below shipments are returned by DHL, We can reship with
>>>>>>>>>>>>>>>> other couriers but the time is passed, So please confirm with customers
>>>>>>>>>>>>>>>> still they want this shipments, we will reship, If the customer doesn't
>>>>>>>>>>>>>>>> want shipment, We will cancel and will create CRA for those.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Order ID Pcs
>>>>>>>>>>>>>>>> 700243055 2
>>>>>>>>>>>>>>>> 200281515_2 2
>>>>>>>>>>>>>>>> 700236818 1
>>>>>>>>>>>>>>>> 600887884 1
>>>>>>>>>>>>>>>> 700236374 1
>>>>>>>>>>>>>>>> 600900739 2
>>>>>>>>>>>>>>>> 600915877 1
>>>>>>>>>>>>>>>> 700240922 1
>>>>>>>>>>>>>>>> 600844292 1
>>>>>>>>>>>>>>>> 600813597 3
>>>>>>>>>>>>>>>> 600837701_1 2
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Please confirm ASAP, Thanks
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *P* +971 507074205
>>>>>>>>>>>>>>>> *E* [email-masked] <[email-masked]>
>>>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>>> 500245, Dubai, UAE
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>>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>>>
>>>>>>>>>>>>> *P* +971 507074205
>>>>>>>>>>>>> *E* [email-masked] <[email-masked]>
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>>>>>>>>>>> .
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Regards,
>>>>>>>>>> Nesty John R. Pascua
>>>>>>>>>> Mumzworld.com
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Regards,
>>>>>>>>> Nesty John R. Pascua
>>>>>>>>> Mumzworld.com
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> *Pavankumar A*
>>>>>>> Last Mile Operations
>>>>>>>
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>>>>> Regards,
>>>>>
>>>>> *Pavankumar A*
>>>>> Last Mile Operations
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>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Nesty John R. Pascua
>>>> Mumzworld.com
>>>>
>>>